Last updated: March 9, 2026
By creating an account or using Collect ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
Collect is an automated invoice dispute resolution platform for freelancers and independent contractors. The Service sends escalation emails to your clients on your behalf, generates demand letter templates, provides small claims court filing information, and syncs invoice data from connected accounting platforms.
Collect is not a law firm and does not provide legal advice. The Service provides automated tools and document templates for informational purposes only. Escalation emails, demand letters, and small claims court information generated by the platform do not constitute legal advice. You should consult a licensed attorney in your jurisdiction before taking any legal action.
Your first dispute is free. Subsequent disputes cost $9.00 USD each, payable via Stripe before dispute activation. Referral credits may provide additional free disputes. All payments are non-refundable once a dispute has been activated and the first escalation email has been sent.
You may connect third-party accounting platforms (FreshBooks, QuickBooks, Xero, Wave) to automatically import invoices. By connecting an integration, you authorize Collect to access your invoice and customer data in read-only mode. You can disconnect integrations at any time from Settings. We do not modify data on connected platforms.
Collect sends emails on your behalf but cannot guarantee delivery. Email delivery depends on recipient server policies, spam filters, and other factors outside our control. Read receipts and open tracking are approximate and not guaranteed to be accurate.
To the maximum extent permitted by law, Collect and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you have paid for the Service in the twelve (12) months preceding the claim.
Collect does not guarantee that using the Service will result in payment from your clients. Dispute outcomes depend on many factors outside our control, including the validity of your claim and your client's willingness to pay.
You may delete your account at any time from Settings. We reserve the right to suspend or terminate accounts that violate these Terms, are used for fraudulent purposes, or generate excessive abuse complaints from email recipients.
The Collect platform, including its design, code, and email templates, is owned by us. You retain ownership of all data you provide (invoices, client information, dispute details). Documents generated by the Service (demand letters, emails) may be used freely by you for their intended purpose.
We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Oklahoma, United States, without regard to conflict of law provisions.
If you have questions about these Terms, contact us at support@usecollect.co.